Legal notice
Vidrio Soplado Mexicano is a brand dedicated to selling handcrafted products made from recycled glass. All content on this website, including text, images, graphics, logos, and designs, is the exclusive property of Vidrio Soplado Mexicano and is protected by intellectual property laws in force in Mexico and other countries.
The total or partial reproduction, distribution, or modification of the content is strictly prohibited without the prior written authorization of Vidrio Soplado Mexicano.
Vidriosomex is not responsible for:
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Damages caused by the misuse of the information or products offered on this site.
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External content linked from this website.
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Variations in color, shape, or size of the products due to their handcrafted nature.
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We reserve the right to update, modify, or delete any part of this website without prior notice.
For any questions, you can contact us through our customer service email: ventasvidriosomex@gmail.com or via the contact form.
📦 Shipping Policy
Vidrio Soplado Mexicano
Last updated: [insert date here]
At Vidrio Soplado Mexicano, we take pride in offering unique hand-blown glass pieces crafted by Mexican artisans. To ensure your products arrive in excellent condition, we follow a careful and secure shipping process.
🚚 Shipping Options
We ship throughout Mexico and the United States using reliable carriers such as DHL, FedEx, Estafeta, and others.
Standard Shipping
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Mexico: Estimated delivery time of 3 to 7 business days.
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United States: Estimated delivery time of 7 to 12 business days.
(Express shipping is not available at this time.)
📦 Processing Time
Orders are processed within 2 to 4 business days after payment confirmation.
As each piece is handmade, slight variations in inventory availability and preparation times may occur.
🛡️ Secure Packaging
Each product is carefully packed using specialized materials designed to protect fragile items during transit.
If your item arrives damaged, please contact us within the first 48 hours of delivery and provide photos of the packaging and the damage so we can assist you with a replacement or refund.
💲 Shipping Costs
Shipping costs are automatically calculated at checkout based on package weight and destination.
Free shipping on orders over $X MXN (optional, if you choose to offer this in the future).
📍 Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
🔙 Returns and Exchanges
We do not accept returns due to change of mind or ordering errors. However, if your product arrives damaged or defective, please notify us within the first 2 business days after delivery so we can assist you with a solution. Any damage to the box or packaging caused during transit is the responsibility of the shipping carrier.